Send a Case
Send a Case
Thank you for sending your first case. Please follow the steps listed below, or contact us for further assistance.
If you are a new customer, please print and complete the following forms:
Fill out and sign a prescription form. Copies of all our prescription forms can be downloaded here and printed or saved to your computer.
For Smile Express pickups, wrap models and bite separately and place each case in a plastic bag with prescription. To find out if Smile Express serves your area, please visit Pickups & Deliveries.
For Purolator and other courier pickups, wrap models separately and place each case in plastic bag with prescription. Package models and prescription form with foam in a shipping box.
International customers (except US): Send us your case prepaid via your preferred carrier, and we will pay the cost of the return postage.
You’re done! We will set up your account, contact you with the details about your case and send you a welcome package that includes additional packaging materials and forms. Thank you for your business!
